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FREQUENTLY ASKED QUESTIONS:

1. How do you make your custom t-shirts?

Sorry, that's a trade secret! We like to think of it as MAGIC! We can promise you, however, that all of our custom printing has been washed tested and has passed very strict quality guidelines. All of our printing and garments have excellent washability ratings!

 

2. How long does it take to make my custom shirt?

Once your on-line order is processed and payment has been received your custom t-shirt is made and generally shipped out the same day. For bulk orders allow 7-10 business days.  

 

3. Do you customized anything else besides shirts?

Of course! We also stock hoodies, tanks, baby onesies, doggie tees, bags, and koozies. We are constantly adding new styles, colors, and sizes!

 

4. Can I put my own logo on a t-shirt?

Absolutely you can! See the custom artwork specs in the questions below.

 

5. Can I upload my own artwork?

YES! YES! YES! Here's the deal. Your custom artwork needs to be clean lines. It's a good idea to e-mail it to us first and we can tell you if it is something we can do or not. Our e-mail is customerservice@teekihut.com. We prefer an .eps or .jpg but we can work with .bmp or .gif. It doesn't have to be 300 dpi. 150 dpi is fine. If you have any questions about this, please call us at 317-205-3589.

 

6. Do you have anything for toddlers or babies?

Yes, we do have Toddler size tees ranging in size from xs - xl (xs/2-4T, s/6-8T, m/10-12T, L/14-16T, xl/18-20T) in various colors.  We also have pink, light blue, black and white baby onesies ranging in size from 0 - 24 months.

 

7. Do you carry doggy tees?

Yes, we do carry a selection of doggy tees. Browse our gallery for ideas.

 

8. Can I print something on the back or on the sleeve?

Yes you can. It is an additional $5.00 for each additional placement.

 

9. Do you have any vintage designs?

1000's. We have 1000's of out-of-print original vintage designs from the 60's, 70's, and 80's. We also have 1000's of what we call NEW VINTAGE designs - these are cool retro designs that look throw-back vintage. If you don't see what you are looking for in our gallery call us and we'll let you know what we have).

 

10. Do you have any rock-n-roll designs?

Yes, we have tons of awesome Rock-N-Roll transfers including The Doors, KISS, Rod Stewart, Motley Crue, Blondie, David Bowie, Poison, The Ramones, Madonna, Black Sabbath, and more!

 

11. What are some cool designs that you carry?

We carry a full line of Sesame Street, old school cars, General Mills products, Nintendo, Transformers, and more!

 

12. How can I pay for my custom t-shirt?

We accept MasterCard, VISA, Discover, American Express, Paypal.   Money Orders, Travelers Checks, and Cash if paying in-store. All orders are prepay.

 

13. Can I call in my custom t-shirt order?

No. We'd prefer you order on-line using our interactive design tool.

 

14. Do you have a mailing list where I can get special discounts in the mail?

Yes, and we send out some awesome discounts to our loyal customers. If you would like to add yourself to the mailing list, e-mail your name and mailing address to us at customerservice@teekihut.com.

 

15. Do you have a return policy?

Because all items are custom printed and made to order, we do not have a return policy. Exceptions are if the garment or printing is defective.

 

16. Can I put my BAND NAME on a t-shirt?

Yes - and your logo if you'd like!

 

17. What sizes & colors of tees do you have?

We have a large selection of t-shirt colors to choose from. If you can imagine it, we probably have it. If we don't, we can special order it for you and have it in the store within a few days. We carry toddler, juniors, and unisex sizes (S-2X).

 

18. Do you give discounts for bulk orders?

Our bulk order rates start at orders with 25 or more shirts.  You can request an on-line quote to see the considerable discount you received when ordering large quantites.  Quantities of 100 or more receive a 50% discount.

 

19. Do you put photographs on t-shirts?

Yes, we can print your FULL COLOR photograph on any colored t-shirt. Our photo tees have been wash tested up to 200 washes!

 

20. Can I print the name of my school on a t-shirt?

We can print all high school and middle school names but we cannot print University or College names. However, we can print club or team shirts such as Butler University Chess Club or Marion Track Team.

 

21. Do you have any copyright or trademark limitations?

Yes, we cannot print or reproduce and copyrighted or trademarked image. Some of these include brand names, band names, celebrity personalities, sports teams, etc... If it sounds copyrighted or trademarked then it probably is.

 

22. What brand of apparel do your carry?

We carry Tultex, Gildan, Soffee, American Apparel, and Anvil Organics. 

 

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